- Heat Changing 11oz Ceramic Mug
Featuring a sleek black glossy finish when empty, this mug reveals stunning artwork as soon as you pour in your favorite hot beverage. It’s perfect for your morning coffee, hot chocolate, or any warm drink you enjoy. Please note that this mug is not microwave or dishwasher safe and should be hand-washed only.
Packaging
Your mugs are shipped in sturdy, double-walled packaging, ensuring they arrive safely during transit. Please be aware that packaging may vary based on your location.
Order Fulfillment and Shipping
Most orders are delivered within 72 hours after confirmation, which includes a fulfillment time of 2-3 days and a shipping time of 2-3 days.
Return / Refund Policy
- Return Policy
Due to the personalized nature of these products, we currently do not support returns. If you wish to place a new order, you will be responsible for the associated costs.
- Defective or Damaged Products
If you receive a defective or damaged product, we will cover the costs for a replacement order.
- Lost Orders Policy
For packages lost in transit, please contact us within 30 days of the estimated delivery date for a replacement.
- Returned to Sender Policy
If your order is returned to us, we will assist in arranging a refund for the product price, but you will need to cover the shipping costs for a new order.
- Wrong Address and Rejected Shipments
Shipments returned due to insufficient addresses or rejected deliveries will be disposed of safely. A new order can be submitted at your cost.
- Unclaimed Shipments
If you are unable to receive your order, it may be available for pickup at your local post office. Unclaimed shipments may be returned, and we will assist with a refund for the new order, with shipping costs applicable.
