- Ceramic 15oz Mug
Discover the perfect companion for your daily rituals with this exquisite ceramic mug, designed to elevate your beverage experience. Whether it's your morning coffee, a comforting hot chocolate, or any other warm drink, this glossy white mug is an ideal choice.
- Dishwasher and microwave safe for your convenience
Packaging
Your mugs are shipped in secure, sturdy packaging featuring double walls to ensure they arrive safely during transit. Please note that packaging may vary depending on the shipping country, and the image shown is a sample of the packaging used for this product.
How long will my order take to arrive?
Fulfillment Time + Shipping time = Delivery Time
Most packages are delivered within 72 hours after your order is placed and confirmed:
- Fulfillment Time for Mugs: 2-3 days
- Shipping Time for Mugs: 2-3 days
Return / Refund Policy
- Return Policy
Due to the personalized nature of these products, we currently do not support returns. If you wish to place a new order, you will be responsible for the associated costs.
- Defective or Damaged Products
If you receive a defective or damaged item, including issues with quantity or quality, we will cover the costs for a replacement order.
- Lost Orders Policy
For packages lost in transit, please contact us within 30 days of the estimated delivery date for assistance with a replacement order.
- Returned to Sender Policy
If your order is returned due to an issue, please reach out for a refund of the product price, and you may place a new order (shipping costs will still apply).
- Wrong Address
Orders returned due to an insufficient address will be disposed of safely. If you need to submit a new order with an updated address, you will be liable for the costs.
- Rejected by the Recipient
If you reject the shipment, it will be returned and disposed of safely. A new order with an updated address will incur costs.
- Unclaimed Orders
If you cannot receive your order, it may be available for pickup at your local post office. Unclaimed shipments may be returned to sender. For assistance, contact us to arrange a refund for the new order, and you may place a new order (shipping costs will apply).
